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Employees use ChatGPT for their primary tasks

 

ChatGPT


28% use ChatGPT regularly at work


Despite worries that have prompted businesses like Microsoft and Google to restrict its use, many workers in the US are using ChatGPT for assistance with simple tasks.


Businesses all across the world are trying to figure out how to use ChatGPT, a chatbot that employs generative AI to converse with users and provide directions.


Security companies have expressed some worries that this could result in disclosures of information about strategy and intellectual property. As an illustration, consider how users have used the ChatGPT chatbot to assemble emails, condense papers, and conduct exploratory research.


A Reuters AI survey of 2,625 adults in the US found that 28% of respondents regularly use ChatGPT at work, 22% say their employers explicitly permit such third-party tools, 10% say their employers explicitly forbid the use of such tools, and 25% are unsure of their employer's policies on the matter.


After its November release, ChatGPT became the fastest-growing app in history. As a result, OpenAI has run into regulatory issues, particularly in Europe where privacy watchdogs have criticized the company's extensive data collecting.


Additionally, any produced discussions can be read by human reviewers from other businesses. The researchers also discovered that a comparable AI might replicate the data it used for training, posing a possible risk to confidential information.


People who use generative AI services are unaware of the data issue because chatbots collect a lot of data from users, including text, location, and other usage details. This data is crucial for companies developing chatbots, and users will not be at risk when using them because they do not have a contract with the company that forbids them from collecting data.


After learning that an employee had used a chatbot to validate critical code, Samsung in May issued a global ban on the usage of ChatGPT and comparable AI tools.


In a statement, Samsung said: "We are reviewing the necessary steps to establish a safe environment for the use of generative AI that increases employee productivity and efficiency, but we are restricting its use through company devices temporarily until these steps are in place."


While simultaneously marketing its bot internationally in June, Alphabet issued a warning to its staff about how to utilize chatbots.

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